Who is the muddy girl in the Hotels.com commercial?
Unmasking the actress behind the mud‑slathered queen
(By Carmichael Phillip)
Introduction: A mud‑covered mystery
If you’ve caught the recent Hotels.com ad dubbed “Queen,” you’ve likely paused at the unforgettable moment when a regal actress emerges glistening with mud. Her shocked reaction to a proposed mud mask (“Nooo!”) has sparked curiosity—and memes—raising a question: who is she, and what’s the story behind the grime? This feature dives into the campaign, explores behind‑the‑scenes insights, and finally reveals the star’s identity.
The ad rundown: a regal meltdown
Hotels.com released a 30‑second spot titled “Queen,” in which an actress portraying a historical monarch—referred to as “Queen Marie”—is covered in mud for a gritty epic. After enduring muddy grueling takes, she retreats to Hotels.com to book a stay. In a comedic twist, a spa therapist offers her a mud mask—a horror for someone already filthy—prompting the infamous rejection reaction. This moment has become a social media flashpoint, with dozens of remixes and commentary on her emphatic “No!”
Who is the actress?
The mud‑covered actress is Kaitlyn Dever, renowned for starring roles in Booksmart, Dopesick, and The Last of Us (Apple TV+). Playing “Queen Marie,” Dever delivers both comedic timing and dramatic exasperation—evident by reviews describing her escalating anguish as more mud is applied .
When her spa attendant offers “mud mask,” fans noticed she initially screeched “Nooo!” before later gesture‑shaking became the norm in alternate cuts .
Watch the commercial
Catch the viral Hotels.com “Queen” spot below — you’ll spot Dever’s expression change from regal poise to mud‑fueled indignation:
Behind the scenes: muddy artistry
Industry reviews suggest Dever’s scenes escalated in intensity with each muddy take. The production required repeated layerings of faux mud to realistically mimic a dramatic film set. According to David Reviews, Dever’s character becomes more “anguished” with each added splatter, showing off both her patience and skill .
Reaction & edits: from scream to shake
The ad drew immediate social buzz, especially for the original “Nooo!” scream. UK versions softened the emphasis, replacing her scream with a head‑shake to tone down the dramatic flair . Reddit users and TikTokers have since riffed on her ordeal with dramatic reactions and rating the most mud-centric scenes.
On Reddit, some commented:
“She has to go back to makeup several times AND they didn’t complete the scene… her dress and face were covered”.
Why Kaitlyn Dever?
Dever’s choice makes sense: she’s known for turning in authentic, relatable performances. Her filmography—mixing dramedy (Booksmart) and emotional storytelling (Dopesick)—equips her with the range to sell both regal composure and comedic meltdown. Plus, her younger fanbase likely boosts Hotels.com’s appeal through name recognition and charm.
The mud mask gag: marketing brilliance
The humor hinges on ironic layering: an actress soaked in mud reacting to more mud. This unexpected reversal becomes the comedic hook, reinforcing Hotels.com as the villain of spa indulgence but champion of clean retreats. It’s a smart visual metaphor for how consumers might feel soaked from travel—and how the brand offers a reset.
Comparisons & past celebrities in hotel ads
Hotels and booking platforms love casting recognizable faces. While this muddy monarch is unique, others have featured well-known actors:
Melissa McCarthy in Booking.com’s travel‑inspiring spots.
Dominic Sessa & Kaitlyn Dever earlier led a Hotels.com lifestyle campaign.
But this mud‑centric twist gives Dever a comic spotlight unusual in hospitality marketing.
Social virality & edits
TikTok hashtags like “Hotel Commercial Where She Screams No at A Mud Mask” have 30 M+ views. Threads and Reddit highlight fan confusion over muddy layers (“they didn’t complete the scene”). Even UK edits swapping her scream for a shake signal how media tweaks affect reception .
Dever’s expressive performance—transitioning from noble to mortified—has driven user-generated content, from gifs to parody remixes.
Impact & branding success
The campaign nails brand recall: mud becomes the punch, Hotels.com the reset. By ending the spot with her pulling out her phone and booking a hotel, Dever’s exhaustion connects humor to function: you deserve a clean slate. Early data suggests increased site visits post‑airing, especially searches for spa escapes and “mud-free” stays.
Conclusion: royal revelation
The muddy monarch is none other than Kaitlyn Dever—a flexible actor capable of commanding both drama and comedy. Hotels.com’s “Queen” campaign cleverly uses her escalating frustration to anchor brand messaging in memory. Whether through her famous scream or her refined indignation, the ad sticks—and so does her identity.
Next time you see mud near a spa, you’ll remember Queen Marie—and Dever’s royal regret—as the marketer’s perfect muddy metaphor.