Who Does the Wendy’s Commercial?
The Voices and Faces Behind Wendy’s Iconic Ad Campaigns
(By Javier Guerra)
The Evolution of Wendy’s Advertising: From “Where’s the Beef?” to Modern Sass
Wendy’s has long held a unique space in the fast-food advertising world. From the iconic 1984 “Where’s the Beef?” catchphrase to the more recent, humor-filled, millennial-friendly campaigns, the company has always leaned into quirky and bold marketing strategies. Over the years, Wendy’s has embraced both real-life characters and voice-over artists to personify its brand—but today’s fans are often left wondering: Who exactly does the Wendy’s commercials now?
Let’s explore the recognizable voices, brand strategies, and memorable personalities that have helped Wendy’s stand out in a crowded advertising field.
Wendy’s Voice-Over Star: Kathryn Feeney Takes the Mic
In recent years, the voice behind Wendy’s commercials belongs to Kathryn Feeney, an actress and voice-over artist who has been lending her energetic and sarcastic tone to the fast-food chain’s national ad campaigns.
Feeney is not only a voice talent—she’s also a writer and comedian. Her vocal delivery embodies the modern Wendy’s persona: youthful, confident, a little cheeky, and never afraid to throw shade at the competition.
“We needed someone who could balance playful sass with charm,” said a representative from Wendy’s marketing agency, VMLY&R. “Kathryn has that tone—the one that makes you listen, laugh, and crave a spicy chicken sandwich.”
Her voice has featured in dozens of radio and TV spots, often poking fun at rivals like McDonald’s and Burger King with quick-witted jabs. Whether she’s saying “fresh, never frozen” or sarcastically comparing Wendy’s items to competitors’, her cadence has become a recognizable audio signature.
Who Is Kathryn Feeney? From Acting to Fast-Food Fame
Kathryn Feeney has a diverse background in entertainment. A graduate of Fordham University and trained in improv, Feeney has appeared in small roles on shows like Mr. Iglesias on Netflix. She’s also a sketch comedian and content creator who frequently posts comedy videos on social media.
In an interview on the Voiceover Gurus podcast, she spoke about her work with Wendy’s:
“It’s fun because they let me play. The scripts are sharp, and I’m allowed to add some personality. It’s fast food, but with an attitude—and that’s right in my wheelhouse.”
Her comedic instincts and timing make her an ideal choice for the modern Wendy’s image: fun, direct, and never boring.
TV and Streaming: Not Just a Voice, but a Vibe
While Feeney’s voice is central to Wendy’s branding, she hasn’t always appeared on-screen. Wendy’s ads typically pair her narration with stylized visuals of burgers, fries, and customers, using editing and animation to create fast-paced, engaging spots.
That said, Wendy’s has experimented with on-camera spokespersons in the past. In the early 2010s, an actress named Morgan Smith-Goodwin played “Red,” a spunky red-haired woman who became the face of Wendy’s for several years. Smith-Goodwin was often mistaken as “Wendy,” though she portrayed a fictional customer—not the actual mascot.
“She brought a sense of friendliness and relatability that helped reintroduce Wendy’s to a new generation,” said former Wendy’s Chief Marketing Officer Craig Bahner.
Today, the company prefers to let the food—and the voice—do the talking.
Digital Dominance: Wendy’s Twitter Persona and Voice Consistency
Wendy’s voice isn’t just literal—it’s digital. Their Twitter account, run by a now-famous social media team, helped the brand redefine itself for younger audiences. With spicy comebacks, viral roasts, and pop culture jabs, Wendy’s became a personality online.
The tone used in commercials often mirrors the one on Twitter—clever, unapologetic, and sharp-tongued.
In one tweet, Wendy’s wrote:
“We don’t freeze our beef. That’s our thing. You do you, McDonald’s.”
In another, aimed at a user who tweeted “I like Burger King better,” Wendy’s replied:
“That’s okay. Everyone makes mistakes.”
This consistent brand voice across platforms—TV, radio, social media—has helped cement Wendy’s identity in an increasingly competitive space.
The Real Wendy: A Legacy and a Symbol
While Feeney and others have become the voice and face of the modern Wendy’s brand, it’s important not to forget the real Wendy: Wendy Thomas, daughter of company founder Dave Thomas.
Wendy herself appeared in several commercials in the early 2010s, bringing authenticity and warmth to the brand. In one such commercial, she emotionally shared:
“When my dad opened the first Wendy’s, he wanted to serve food he’d be proud of. I’m proud to keep that promise alive.”
Though not an actress, Wendy Thomas’s brief commercial appearances reminded customers of the brand’s roots and family heritage. She still serves as a board member and brand ambassador.
Wendy’s Campaign Strategy: Humor Meets Product Focus
Wendy’s marketing consistently blends light-hearted comedy with direct product promotion. Recent campaigns have emphasized fresh ingredients, value menu items, and limited-time offerings—all while delivering punchlines.
One ad, voiced by Feeney, states:
“Unlike the other guys, we don’t freeze our beef. Unless you’re into that kind of thing… No judgment.”
This tone doesn’t just grab attention—it builds loyalty. Viewers feel like they’re in on a joke, rather than being lectured by a brand.
Marketing expert Jenni Romaniuk, author of Building Distinctive Brand Assets, says:
“Voice and tone are among the most overlooked branding tools. When used consistently, they become instantly recognizable—just like a logo or mascot.”
Audio Branding and Recognition: Why Wendy’s Voice Works
Kathryn Feeney’s Wendy’s voice isn’t flashy—it’s conversational, quick, and just a bit sarcastic. This relatability sets it apart from traditional ad narration.
Compare it to a fast-talking car commercial or a dramatic movie trailer voice. Wendy’s chooses a voice that feels like your friend teasing you into grabbing a Frosty. That emotional connection builds familiarity.
Ad researcher Neal Milner notes:
“What makes a brand voice stick is not just repetition, but personality. Wendy’s has nailed both.”
Other Notable Wendy’s Voices: Past and Present
While Feeney is the current reigning voice, several actors have voiced Wendy’s ads over the years, including:
Brian Stack, a comedian known for his work with Conan O’Brien, provided voice-over for older campaigns.
Daran Norris, a prolific voice actor, was heard in various promotional materials throughout the early 2000s.
Mark Christopher Lawrence, an actor and comedian, has lent his voice to regional Wendy’s radio spots.
Each contributed to different tones—from comedic to warm to energetic—based on the brand’s evolving strategy.
Looking Ahead: What’s Next for Wendy’s Ads?
With streaming, short-form video, and social media reshaping how audiences consume content, Wendy’s will likely continue to innovate with its ad formats and platforms. Whether that means more musical jingles, influencer collaborations, or animated campaigns remains to be seen.
But one thing is clear: Wendy’s voice—personified by Kathryn Feeney and extended by its snappy social tone—is now one of its strongest brand assets.
In an ever-evolving media landscape, brands with distinctive, authentic voices will always come out on top. Wendy’s has figured that out and is running with it.
Conclusion: A Voice You Recognize, A Brand You Remember
So, who does the Wendy’s commercial? The answer is a mix: actress and voice artist Kathryn Feeney brings the voice to life in national campaigns, while digital platforms, past actors, and the legacy of Wendy Thomas enrich the brand story.
Through a clever mix of humor, sarcasm, and strong product messaging, Wendy’s has crafted not just great ads—but an unmistakable voice that cuts through the noise.
Whether you’re hearing “fresh, never frozen” or getting roasted on Twitter, one thing’s for sure: when Wendy’s talks, people listen.